Toileting / Continence Care

Share this article:


It is important to know that incontinence is not a normal part of ageing as it is often thought. Incontinence is the inability to hold or control urination or bowel movements. It can affect people of all ages. If incontinence develops it is important to see a doctor or the continence public health nurse as many causes of incontinence are treatable. Sometimes changes in diets or medication can assist but more commonly, the treatment requires retraining of the bladder, pelvic floor exercises and absorbent products.

Toilet prompting/Assisting with toileting

These tips will help when assisting someone with toileting. All interactions must be calm and reassuring

  • Don’t rush or hurry the process
  • Often seniors need to make frequent trips to the bathroom don’t treat these as a bother or troublesome
  • Never use condescending tones or inflection
  • Be sensitive with your facial expressions
  • Keep eye contact while assisting a person to the toilet
  • Utilise positive uplifting language when encountering a situation that might cause the client to feel embarrassed or ashamed